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PYIPR DATA 
PRIVACY  POLICY


This Data Privacy Policy is drawn up in English. It may be translated in other languages for convenience purposes. In case of a conflict with the translated version, the English version shall prevail.

Questel reserves the right to change its Privacy Policy. You can find the latest version on this webpage. Any changes will be effective when we post on the website the revised Privacy Policy. This Privacy Policy was last updated as of the date listed above (“updated date”). We encourage you to review this page regularly for the latest information on our privacy practices. 

PREAMBLE

PYIPR is a trademark services provider and will provide trusted information and analysis on intellectual property services and software solutions, as well as a provider of a unique collection of IP databases.

PYIPR attaches the greatest importance and care to the protection of privacy and Personal Data, as well as to compliance with applicable legislation. The General Data Protection Regulation (EU) 2016/679 (hereinafter "GDPR"), as well as local data privacy laws, state that Personal Data must be processed lawfully, fairly, and transparently. This Policy aims to provide you with clear information on the processing of Personal Data concerning you in the context of your interactions with our website and services.

This Policy describes how PYIPR and its affiliates (hereinafter “PYIPR,” “we,” “us,” and “our”) collect, use, process, and secure your Personal Data when visiting our websites, SaaS platforms, or engaging with us in a business context.

PYIPR has appointed a Data Protection Officer (DPO) who is responsible for overseeing questions regarding data privacy. If you have any questions or requests regarding your privacy rights, please contact our DPO at ipr@pylawoffices.com.

1. COLLECTION OF PERSONAL DATA
 
Personal information (“Personal Data”) generally means information that identifies, relates to, is about you, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you. Personal Data does not include publicly available, anonymized or aggregated data.

PYIPR collects your Personal Data interacting with you directly:

Personal data is collected in the course of providing legal services, responding to inquiries, and ensuring compliance with legal and regulatory obligations. The data collected includes, but is not limited to, name, contact details, nationality, professional credentials, legal case details, financial information voluntarily submitted for service engagement, and communication records.

Technical data, including IP address, browser type, device identifiers, and website interaction history, may also be collected for security, analytical, and operational purposes.

1.1. PYIPR may also collect your Personal Data, indirectly, from third parties:

1.1.2. When you purchase or have access to our services:

  • You are usually required to provide us with your name and email address. 
  • You may also be required to provide other information necessary for your use of our services or additional information that you choose to disclose to us, such as your professional details or your user preferences.

1.1.3. When you come to our offices or take part in events: organized by PYIPR or other professional events.

1.1.4. When you interact with us:

  • When you fill in a form online.
  • When you contact us or request information from us.
  • When you send us applications or reply to job advertisements.

1.1.5. Our customers:

  • Our customers may provide us with Personal Data to integrate with our services, your employer, or the institution you are affiliated with may provide us with contact information so that we can set up your login, etc.

1.1.6. Publicly available sources:

  • Academic or scientific publications.
  • Patent & trademark offices and regulatory agencies.
  • Court files.
  • Public websites, social media or from data suppliers.

1.1.7. The Personal Data which we collect may consist of the following:

  • Personal identifiers, e.g., name, username, e-mail address, phone number, signatures, etc.
  • Contact information, e.g., e-mail, phone, address, title, function, etc.
  • Demographic information, e.g., gender, location, language, etc.
  • Authentication data, e.g., Internet Protocol (IP) address, etc.
  • Professional information, e.g., publications, employer, location, licensure, credentials, professional identification number, work history/resume, education history, specialties, expertise, availability, etc.
  • Knowledge, belief & preference data, e.g., thoughts, concerns, preferences, feedback, opinions and other information provided through surveys, interviews, etc.
  • Usage data, e.g., information about your use of our services, such as date and time of visits, the pages viewed, time spent at one of our websites, etc.
  • Financial information, e.g., payment information and related bank details, etc.
  • Commercial information, e.g., purchase history, subscription information, transaction details, information about sanctions and restrictions, etc.
  • Communication data, e.g., information communicated from or to you through telephone recordings, voicemail, email, etc.
  • Sensory data, e.g., photographs, audio, video or other similar electronic recordings, etc.

PYIPR does not collect any Personal Data in the special categories (sensitive information) listed Article 9 of the GDPR, i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

2. LAWFUL BASIS FOR PROCESSING

Personal Data collected by PYIPR to undergo computer processing( such personal data is processed strictly in accordance with the applicable laws) so that we can manage your request and ensure that it is followed up. We collect your Personal Data for specific purposes and on the below different legal grounds.  

2.1. Execution of the contract

In the context of the execution of the contract or pre-contractual measures, your Data is processed for the following purposes: 

  • Managing information requests
  • Manage requests for information about our services.
  • Manage customer information across our websites.
  • Communicate product usage information to our customers, business partners, content and technology providers.
  • Contract management
  • Order management, purchasing. 
  • Contract management. 
  • Provide user and technical support. 
  • Perform other related administrative tasks.
  • Customer relationship management
  • Enforce our terms of business. 
  • Management of your customer account.  
  • Contact you about renewal of your subscriptions.

3. USE AND DISCLOSURE OF PERSONAL DATA

Personal data shall be used solely for the purpose for which it was collected, including the provision of legal services, regulatory compliance, dispute resolution, and client communication. Personal data may also be processed to ensure the security of our website, prevent fraudulent activities, and enhance service efficiency.

PYIPR.com does not sell, lease, or otherwise disclose personal data to unauthorized third parties. However, data may be shared under the following circumstances:

  1. With regulatory authorities, including the Bar Council of India, the Solicitors Regulation Authority (UK), and other legal bodies where required for compliance with professional obligations.
  2. With law enforcement agencies, courts, or government authorities where legally mandated.
  3. With service providers engaged in website maintenance, data storage, and cyber security, subject to strict confidentiality obligations.
  4. With collaborating legal professionals and trademark agents where necessary for case handling and representation.
  5. With employees, legal consultants, and contractors working with PYIPR, strictly on a need-to-know basis and subject to confidentiality agreements.
  6. With collaborating legal professionals and trademark agents where necessary for case handling and representation.

International data transfers between India and the United Kingdom shall be conducted in accordance with the UK GDPR and applicable Indian laws. Appropriate safeguards, including Standard Contractual Clauses (SCCs) and encryption measures, shall be implemented where required.

5. DATA SECURITY MEASURES

PYIPR takes great care to protect and secure your personal data to ensure confidentiality and prevent unauthorized access, alteration, damage, destruction, or disclosure. To achieve this, PYIPR maintains robust administrative, technical, and physical security measures. These measures include encryption, firewalls, role-based data access, intrusion-detection systems, and physical access controls for data storage facilities.

Additionally, PYIPR regularly reviews and updates its security practices, policies, and physical and logical security measures, including secure access protocols, authentication processes, data backups, software security, and internal training programs.

Under applicable European laws, including the UK GDPR and relevant Indian data protection regulations, if a personal data breach occurs that poses a high risk to the rights and freedoms of data subjects, PYIPR will notify the competent national supervisory authority and, where required, inform affected individuals either individually or collectively, depending on the circumstances.

PYIPR retains personal data only for the duration necessary to fulfill the agreed purposes, in compliance with legal and regulatory requirements. Some data may be archived as required by law or anonymized for future use.

6. THIRD-PARTY LINKS AND EXTERNAL WEBSITES

PYIPR.com may contain links to third-party websites for informational or legal reference purposes. Users accessing such external links do so at their own discretion, and PYIPR.com shall not be responsible for the privacy practices or content of third-party websites. Users are encouraged to review the privacy policies of external websites independently.

7. DATA RETENTION POLICY

PYIPR stores your personal data for the duration of your relationship with us and retains it for as long as necessary to fulfill the purposes for which it was collected. This includes compliance with legal, accounting, or regulatory obligations, as well as resolving disputes. For more information on data retention periods, please contact us at  ipr@pylawoffices.com.

8. RIGHTS OF DATA SUBJECTS

The following privacy rights are available to all individuals, though specific rights may vary based on local data protection laws. For further questions regarding your privacy rights or to exercise them, please contact us at [Insert Contact Email].

8.1. Right to Information on Data Processing – PYIPR endeavors to provide clear, concise, and easily accessible information about how personal data is processed.

8.2. Right of Access – Users have the right to obtain confirmation on whether their personal data is being processed and, where applicable, to access or request a copy of their data.

8.3. Right to Rectification – Users may request correction of inaccurate personal data and completion of incomplete data.

8.4. Right to Restriction of Processing – Under certain conditions, users may request that the processing of their personal data be restricted.

8.5. Right to Erasure ("Right to be Forgotten") – Subject to legal obligations, users may request deletion of their personal data if:

  • The data is no longer necessary for the purposes it was collected.
  • They withdraw consent, where consent was the basis for processing.
  • They object to processing for direct marketing purposes.
  • They believe their data has been unlawfully processed.
  • The data must be erased due to legal obligations.

8.6. Right to Data Portability – Users may request that their personal data be provided in a reusable format or transferred to another database.

8.7. Right to Object to Processing – Users may object to the processing of their personal data on grounds related to their particular situation.

8.8. Right to Withdraw Consent – If data processing is based on user consent, they may withdraw it at any time. However, withdrawal does not affect the lawfulness of prior data processing.

8.9. Right to Define Post-Mortem Directives – Users may define directives regarding the fate of their personal data after their death.

8.10. Right to Lodge a Complaint – If users believe their data protection rights have been violated, they may lodge a complaint with the relevant Data Protection Authority.

Users' rights shall be exercised in accordance with applicable laws, including the Information Technology Act, 2000 and the UK GDPR. Requests for access, correction, or deletion will be processed in compliance with these regulations.

9. COOKIES AND TRACKING TECHNOLOGIES

The website PYIPR.com uses cookies and similar tracking technologies to enhance user experience, improve site security, and analyze visitor interactions. Users may manage cookie preferences through browser settings; however, certain essential cookies may be required for website functionality.

10. COMPLIANCE WITH PROFESSIONAL REGULATIONS

As a legal service provider operating under both the Solicitors Regulation Authority (UK) and the Bar Council of India, PYIPR.com adheres to strict professional conduct obligations. All legal professionals associated with the platform abide by confidentiality obligations, restrictions on solicitation, and advertising regulations as per the Advocates Act, 1961, and the SRA Code of Conduct (UK).

11. AMENDMENTS AND UPDATES

This Privacy Policy may be updated from time to time to reflect changes in legal, regulatory, or operational requirements. Users shall be notified of any material changes through updates on the PYIPR.com website. Continued use of the website following modifications constitutes acceptance of the revised Privacy Policy.

12. CONTACT INFORMATION

For privacy-related inquiries, users may contact PYIPR.com at:

Email: ipr@pylawoffices.com.

Registered Office: NEW DELHI | C-180/A, Defence Colony, 110024

                                       LONDON | 19, The Circle, Queen Elizabeth Street, SE1 2JE

This Privacy Policy is issued in accordance with applicable laws and regulations governing data protection and legal practice in India and the United Kingdom. By using PYIPR.com, users acknowledge that they have read, understood, and agreed to the terms set forth herein.

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